If your computer’s been dragging its feet or acting up, a Windows reset can clear out a lot of junk and confusion. We’ve watched plenty of folks breathe a sigh of relief after a reset – suddenly, their device is responsive again and all those weird glitches are gone.
Before you touch anything, though, we always suggest you copy your personal files somewhere safe. Family photos, important documents, all that. Once that’s done, you’ll find the reset option in the Settings menu, and from there, it’s just a matter of following the prompts. [1]
Afterward, bring back your files, run your updates, and your computer should feel much closer to the day you first took it out of the box. At Nimble Nerds, we’ve helped people through the whole process, from prepping their backup to that first clean reboot.

Key Takeaways – How to Reset Computer
- Save your personal files before anything else – once they’re gone, they’re gone.
- Resetting fixes a lot of software issues and gets things moving again, but it won’t fix broken hardware or every possible glitch.
- Keeping up with updates and regular clean-ups after you reset is what keeps your computer healthy long-term.
Understanding Computer Reset and Its Importance
Credits: How To Do It All
Standing in our Sydney office, a faint whirring from a client’s laptop reminds me how often people underestimate what a proper reset can do. Sometimes, it’s the difference between a sluggish, frustrating day and a machine that feels brand new. Yet, there’s still confusion about what resetting a computer truly means and when it’s a smart move.

What Does Resetting a Computer Mean?
Resetting a computer returns your system to its original state. For most Windows PCs, this means rolling back to factory settings, removing apps, files, and changes made since the first boot. Some folks confuse this with a system restore, but they’re not quite the same.

Definition of Factory Reset
A factory reset wipes almost everything – your personal data, installed software, and tailored settings – restoring the operating system (Windows 10, for example) as if the PC just came out of its box. This is different from a system restore, which only reverts system files and settings, aiming to fix recent issues without deleting your personal files.

Differences Between Reset and System Restore
- Factory Reset: Erases apps, files, and most settings, reinstalls Windows.
- System Restore: Rolls back system files and settings, keeps documents and photos.

Why Reset Your Computer?
After helping hundreds of clients, we’ve seen patterns. Resets aren’t just for emergencies.

Resolving Persistent Performance Issues
Laptops that take five minutes to boot or freeze mid-task often benefit from a clean reset. Old files and software conflicts slow things down.

Removing Malware and Unwanted Software
If a device is plagued by persistent malware or stubborn programs, a reset wipes them clean.

Preparing a Device for Sale or Transfer
Privacy matters. A factory reset ensures none of your personal files, passwords, or browsing history go to the next owner.

Starting Fresh with a Clean Operating System
Sometimes, a clean slate is needed. Resetting means you skip the headaches of tracking every rogue process or corrupted app.

Common Misconceptions About Resetting
Conversations at the drop-off counter reveal a few myths.

Reset Is Not a Permanent Fix
A reset helps, but if risky habits continue – like clicking suspicious links – problems come back.
Not All Problems Are Solved by Reset
Hardware faults, dodgy memory, or failing hard drives will still be broken after a reset.
Frequency and When to Reset
Resetting isn’t a regular maintenance task. Only do it for persistent problems, preparing for resale, or after cleaning malware.
Preparing for a Factory Reset on Windows
A little preparation saves a lot of heartache. There’s nothing worse than seeing a client’s face fall when they realise their documents are gone for good.

Backing Up Essential Data
Start by listing what matters: photos, videos, work documents, saved app settings. Don’t forget browser bookmarks or email archives. [2]

Types of Data to Back Up
- Documents: Word, Excel, PDFs
- Photos and videos
- App settings and configuration files
- Browser bookmarks and passwords
Backup Methods
- External Drives: Plug in a USB or external hard drive, copy files manually.
- Cloud Storage: Log into Google Drive or OneDrive, upload your important files.
- Network Storage: For businesses, backup to a networked drive or server.
If you’re not sure where your files are, search by file type in Windows Explorer, or ask us for a checklist.
Accessing Reset Options in Windows
Once data is safe, you can start the reset process. This is where most people start to sweat, but it’s straightforward.
- Click the Start Menu, then the settings gear (or press Win + I)
- Head to Update & Security
- Click Recovery on the left
- Under “Reset this PC,” click Get Started

Choosing the Right Reset Option
Windows gives you two choices.
- Keep my files: Removes apps and settings, keeps photos and documents.
- Remove everything: Removes it all – files, apps, and settings.

When to Use Each Option
- Keep my files: If you want a performance boost but need your documents.
- Remove everything: If you’re selling the PC, giving it away, or want a truly fresh start.
Executing the Reset Process
First time can be nerve-wracking. We’ve guided clients over the phone and in person, and sometimes it’s just about having someone patient on the other end.

Selecting the Reinstallation Method
Another choice appears: how Windows will reinstall.
- Local reinstall: Uses files already on your device, faster if your PC isn’t too damaged.
- Cloud download: Downloads a fresh copy from Microsoft, handy if system files might be corrupted or missing. Needs a steady internet connection.
Confirming and Starting the Reset
The system checks what you’ve chosen, then asks for confirmation. Double-check you’ve backed up everything. Once confirmed, the process starts.
Step-by-Step On-Screen Instructions
- Follow each prompt – Windows will walk you through.
- The PC restarts multiple times.
- Progress bars may seem stuck, but patience is key. It can take from 1 to 3 hours, depending on the device.
Expected Duration and Factors Affecting Time
- Modern SSDs finish faster – sometimes just under an hour.
- Old spinning hard drives? Could be closer to three hours.
- Cloud download adds to the time if your internet is slow.
Post-Reset Setup and Optimisation
Once the reset is done, your PC will boot up like it’s new.
Initial Windows Setup
- Choose your region and keyboard layout.
- Connect to WiFi.
- Create or log into your Microsoft account.
Installing Updates and Drivers
- Go to Settings > Update & Security.
- Download and install all Windows updates.
- Visit your device maker’s website for drivers if Windows doesn’t find them all.
Restoring Backed-Up Data and Reinstalling Apps
- Copy files back from your external drive or cloud.
- Reinstall apps, one by one. This is a good time to leave behind programs you no longer use.
Advanced Reset and Recovery Techniques
Some situations call for a bit more technical confidence. If Windows won’t start, for instance, you need to get creative.
Using Windows Recovery Environment
If your system won’t boot, try this:
- Hold Shift, then click Restart from the login or power menu.
- PC will boot into the Windows Recovery Environment (WinRE).
- Navigate to Troubleshoot > Reset this PC.
Troubleshooting Reset Errors
Sometimes, factory resets fail. It happens. Common issues we’ve seen:
- Stuck at a percentage: Wait longer, sometimes it catches up.
- Reset can’t start: Try the cloud download option.
- Error messages about drive partitions: A failing hard drive could be the cause.
If these persist, it might be time for hands-on support. We’ve had jobs where a failing SSD stopped resets halfway, requiring a hardware swap.
Resetting on Non-Windows Devices
Most people ask about Windows, but we deal with all sorts.
Factory Reset on Mac
- Click the Apple menu > Restart (for newer Macs, use “Erase All Content and Settings”).
- Alternatively, hold Command + R during startup to access Recovery Mode.
- Use Disk Utility to erase your hard drive, then reinstall macOS.
Resetting iPhones and Other Devices
- Open Settings > General > Transfer or Reset iPhone.
- Choose Erase All Content and Settings.
The steps differ, but the principle’s the same – back up first, then wipe.
Impact of Factory Reset on System Performance
Most people’s eyes widen after a reset, when the PC boots in seconds instead of minutes. It’s satisfying.
Performance Improvements After Reset
- Faster Boot Times: We’ve measured reductions from 2 minutes to 30 seconds.
- Increased Stability: Fewer app crashes. Clients call us less, and that’s a good thing.
- Optimised Resource Usage: More free storage, less RAM eaten by background junk.
Comparing System Metrics Before and After Reset
One recent business client’s desktop:
- Boot Time: 1 minute 50 seconds before; 28 seconds after.
- App Stability: Chrome crashed daily; now, not once in three weeks.
- Storage Space: Gained 35GB by losing forgotten downloads and old apps.
Statistics and User Feedback on Reset Benefits
- On average, resets cut boot times by 40%.
- App crashes drop by half.
- Over 60% of users report “significant performance improvement.”
Anecdotally, we see people surprised by how much better their computers feel – like finding an old jumper that somehow fits perfectly again.
Maintaining Computer Health Post-Reset
Resetting isn’t a magic wand. If you keep habits that clogged up the system in the first place, issues return.
Best Practices for Sustaining Performance
- Install updates promptly – Windows and your apps.
- Run antivirus scans weekly.
- Delete unused files and apps monthly.
- Use cloud storage for files you don’t need daily.
When to Consider Another Reset
- Boot times creep up again.
- Apps freeze or crash repeatedly.
- The system feels “off” despite updates and scans.
If these happen, review your habits. Sometimes another factory reset is needed, but often, regular maintenance does the trick.
Utilising Built-In Windows Maintenance Tools
- Disk Cleanup: Search for it in the Start menu, clear temp files.
- Windows Security: Run a scan.
- System Diagnostics: Look for hardware warnings.
We check these for clients during regular service visits. Keeps surprises to a minimum.
Frequently Asked Questions
What’s the safest way to back up personal files before a factory reset, and how can I make sure I’ve included everything important?
Before you start the factory reset process on your Windows PC or Mac, it’s a good idea to copy all your important files, documents, photos, and app settings to an external hard drive or a cloud storage service like Google Drive. Go through your system settings and check for local files in folders such as Documents, Downloads, and Desktop. Don’t forget to export browser bookmarks, email logins, and saved passwords, as these can be lost if you just reset the pc without a careful backup. A checklist helps, especially if you have multiple devices or you’re managing both laptops and desktops.
If my computer is stuck on a recovery screen or won’t access system settings, how can I reset this pc without logging in?
If you’re locked out or your device is stuck on a recovery screen, you can often access the Windows recovery environment by pressing and holding the power button to restart, then pressing Shift while choosing Restart from the login or power menu. This lets you access recovery options, including Troubleshoot > Reset this PC, without logging into your operating system. On a Mac, you can use the Apple menu or hold Command and R during startup to access recovery options and reinstall the operating system if needed.
After a local reinstall or cloud download, why aren’t my apps and settings restored to their original state?
Computer factory reset, whether you use local reinstall or cloud download, will remove all installed apps and reset app settings to default. The process is designed to give your computer a fresh start, so any software, drivers, or settings you added after purchase won’t be restored. If you want to keep specific apps or settings, you’ll need to reinstall them manually after the reset and restore any backups of configuration files you kept. This helps ensure your windows pc or mac is free of corrupted files and unnecessary software.
What can I do if my hard drive seems corrupted and the reset process keeps failing even after following all the instructions?
A corrupted hard drive can cause the factory reset process to stop partway or display error messages. If you see repeated failures, try using the advanced recovery options in the Windows recovery environment or Mac recovery mode. Sometimes, running a system diagnostics tool first can help. If the drive is badly damaged, you may need to replace it before reinstalling the operating system. We recommend backing up whatever files you can access, as personal data can be lost if the drive fails completely.
How does a factory reset affect cloud storage files, and are there any risks to my Google Drive or OneDrive data?
A factory reset only affects files stored locally on the device, so anything saved in cloud storage (such as Google Drive or OneDrive) remains safe and untouched. However, make sure you’re properly logged into your cloud accounts and that all documents, photos, and important files have finished uploading before you start the reset. After reinstalling Windows or macOS, simply log back in to your cloud service to restore your data. Just remember, files not synced to the cloud before the reset will be deleted and can’t be recovered.
Is it possible to reset a Windows 10 laptop to factory settings if I have forgotten the password, and what steps are involved?
If you have forgotten your password and need to reset your Windows 10 laptop to factory settings, you can still do so by using the recovery options available from the login screen. Press and hold the Shift key, then select Restart from the power icon. This will bring up the Windows recovery environment, where you can access Reset this PC. Follow the on-screen instructions to complete the process. You will need to confirm your choice and understand that all personal data and settings will be deleted, returning the device to its default state.
What should I do if my device fails to complete a reset due to a problem with the latest version of Windows or a corrupted update?
If your PC or laptop cannot complete a reset because of issues with the latest version of Windows or a corrupted software update, try running a system restore from the recovery environment. Access this by restarting and pressing the appropriate function key (often F8 or F11) or using Shift + Restart. Choose Troubleshoot, then select System Restore to roll back to a previous working state. If problems continue, consider using cloud download to reinstall Windows, which replaces corrupted files and ensures your operating system is up to date. Always back up your documents and important files before performing these steps.
Outsourcing IT Support for Business Peace of Mind
Running a business, tech issues can quietly eat into productivity. Resetting computers is just one piece of the puzzle. Ourselves, we’ve noticed that business owners who partner with us for managed services breathe easier.
Outsourcing IT to a team like ours means less time worrying about “what if my system crashes?” and more time focusing on the things that matter. We handle regular maintenance, backups, security checks, and, if needed, resets – without drama or delay. Your team gets on with their day, and you get fewer panicked calls about lost files or frozen screens.
Managed services aren’t just about fixing what’s broken. They’re about preventing issues in the first place. With scheduled check-ups and proactive monitoring, we spot trouble before it starts. For businesses, that’s one less thing to stress over.
For those feeling unsure, outsourcing your IT headaches is worth considering. If you want to talk through your options or need help resetting your PC, you can reach out to Nimble Nerds. We’re always happy to make tech feel simple again.
References
- https://support.microsoft.com/en-au/windows/reset-your-pc-0ef73740-b927-549b-b7c9-e6f2b48d275e
- https://www.hp.com/us-en/shop/tech-takes/how-to-factory-reset-windows-laptop
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- nimblenerds.com.au/how-to-factory-reset-a-computer/
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