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About Us

The essence of our growth has been in the firm believe of striving to provide oustanding value to our clients in a friendly, patient and efficient manner. From the philosophy of Gary Vee, Kerwin Rae, Shakti Durga, Tony Robbins & Jocko Willink the culture perpetuated within the organisation thrives on empathy, responsbility of outcome and striving to give value to the most financially efficient extent possible.

Nimble Nerds has grown to serve thousands of clients over the last 6 years and has grown to a strong, cohesive team of 7 with a wide range of technical expertise. The skills range from customised gaming machine builders to graduates in computer science to network engineers to audio engineers to digital marketers.

Nimble Nerds is a little bit of a comedic name, using the word ‘Nerds’. We continue to strive to shift the perception of the image of the 90s term nerd, to the more recently realised, go-getters of the tech world.

Technology is an amazing tool that can enhance everyone’s organisational skills, communications capabilities and productivity through automation and communications technology. We yearn to make this evolutionary aspect of society as smooth sailing as possible for all. There are many people now realising the freedom that these new technologies can create, allowing many people to communicate online in a plethora of ways, giving rise to digital nomads and tech savvy entreprenuers.

Leading this change in perception of the technologically astute are streamers, gamers and digital marketers that now reach huge audiences online. Just have a look at the website Twitch and you’ll see that e-sports are now pulling audiences as large as regular sports. A player Ninja, once had 660,000 people watching him at a single time. The adoption and delving into technology is no longer on the fringes.

We want to help all businesses grow that utilise technology. We strive to deliver our technology insights with an adept, friendly and agile approach without ego, especially to the disruptions and rapid changes in the industry. Our organisational structure allows us to solve things quickly, with our field technicians being able to communicate with and call on seniors instantly no matter where they are via chat and remote connections. With this format all our field technicians have a supervisor essentially with them at all times. This is where the word Nimble comes from.

OUR MISSION

1
To establish depth of knowledge at first point of contact with prospective clients in a friendly manner
2
Respond to requests in a timely manner and resolve them in an efficient and economical manner
3
Follow up with clients after completion of service to ensure every single request is covered with competency, and to attend to anything asap if it is outstanding

Stats Based On Our Post-Service Survey

Complete Resolution At First Point Of Contact
95%
Arrive On Time
96%
Customer Service
98%
Anthony F
Anthony F
02:47 25 Jul 19
My Desktop All in One shutdown with a hard disk failure. Nimble Nerds responded the same day replacing the disk, reinstalling the Operating System and explaining all the settings which got me back on line. A great service and I recommend them for all computer servicing.read more
Dee DeTurnham
Dee DeTurnham
12:18 07 Jun 19
Rob from Nimble Nerds was so helpful and had my laptop running after I was told a virus had overrun all the programmes. All he needed was 24 hours. Brilliant. Highly recommendread more
Nick Graham
Nick Graham
05:18 09 Apr 19
Excellent service! Technician was at my house within acouple of hours and was able to quickly find the hardware issue with my laptop and had it fixed the same dayread more
Maroun Rahme
Maroun Rahme
20:03 17 Mar 19
excellent customer service. Reliable, honest and reasonably priced. A refreshing approach.
Tim PG
Tim PG
04:17 02 Mar 19
I was most impressed by the professional attitude of Nimble Nerds. I had my broken laptop screen repaired much faster than I had expected and it was much cheaper than I had been originally quoted. 5/5 would approach for pc repairs again.read more
Narelle Patterson
Narelle Patterson
04:19 19 Feb 19
Absolutely fantastic company. I have used their home visit to repair my laptop as well as calling them in desperate times with software problems and on every occasion the person who has served has been brilliant. While I can make my way around a computer, I have limitations, and these guys are knowledgeable, professional and know how to talk with non-nerd people. They go above and beyond assisting people with their tech issues.read more
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