Mobile Computer Repairs Sydney

Nimble Nerds are a small but experienced team of friendly computer technicians that believe customer service is an integral part of computer repairs and support.

We love to help with all technology –  networks, software, hardware, security, cloud technologies, laptop repairs, you name it.

  • Drop Off Or On-Site Services
  • No Solution? No Fee!
  • 15+ Mins Late? 10% Off
  • 30 Day Service Guarantee
  • Decades Of Combined Experience

Call our friendly team today
02 8091 0815

WE'VE PledgeD

to plant 1 tree per service

4605

JOBS COMPLETED

624

TREES PLANTED

22770

KIVA.ORG CHARITY

Most Jobs Complete In Just A One Hour Service

15+ MINUTES LATE? 10% OFF!

DECADES OF EXPERIENCE
Problem Comes Back Within A Month? It’s Under Warranty
No Solution? NO Fee!

Meet Our Team!

Robert Wilson

Tier 2 Admin
Network And Internetworking Engineer

chris lea field technician

Chris Lea

Field Engineer

hannahpatersontechnician

Hannah Paterson

Field Engineer

linux support

Guarav Singh

Tier 3 Linux Server Admin
Microsoft & RedHat Certified

webdeveloperben

Ben Jones

Lead Web Developer
Design Guru

Call today for estimates of time and cost
02 8091 0815

computer technician providing tech support

Corporate Tech Support

Nimble Nerds' senior team of engineers are ready to consult for, design, implement and monitor corporate networks for improved reliability and peace of mind.

computer repairs work with windows 11

Windows Support

Windows can be quite involved. From updates, compatibilities, failures and general use our computer technicians are ready to assist clients with any aspect they need.

computer technicians can recover data from broken devices

Data Recovery

The worst part of a failing machine is the potential loss of data - family photos, a thesis, or important business data can be all be jeapordised. Our computer services involve evaluation and recovery of data that's at risk.

computer services involve upgrade recommendations

Computer & Laptop Upgrades

The best time to upgrade a machine is when it has a faulty part and you can replace it with a better performing one. Our Sydney computer technicians are ready to advise on the best options to give you the best cost to performance ratios.

computer technicians know how to find and replace hardware problems

Hardware Repairs

No matter which part of your machine is failing and stopping you using your important tool as you need to, we'll pinpoint and make the best recommendations on the spot.

computer services also involve resolving network complications

Networking

Corporate networks, home wifi, modem issues all need attention from time to time. Improvements, bringing them back online, security concerns are all parts of networks that Nimble Nerds' technicians are ready and able to tackle with pleasure.

taking on hackers is a necessary part of being a computer support provider

Cyber Security

Tech security is a massive factor in day to day operations. We've seen a plethora of attacks from identity theft, to data ransom, and all those nasty and disruptive infections. Our ability to detect, remove and resolve such threats helps clients back on track fast.

computer repairs often involve fixing software issues too

Software Repairs, Installation & Configuration

A lot of software can be quite complex to install and especially configure. A complex understanding of how software functions and interacts with hardware and networking is a standard skillset of expert computer repair technicians.

Call our friendly team today
02 8091 0815

We Serve All Surrounding Areas Of Sydney

We are certainly not far from Pyrmont, Darlinghurst, Woolloomooloo, Edgecliff, Surry Hills, Barangaroo, Paddington and nearby surrounding areas from our CBD office. But please don’t hesitate to ask if we can come on site much further from the CBD. Our computer technicians are roving and ready to help!

Laptop & Computer Repair FAQ

How Much Do Computer & Laptop Repairs Cost In Sydney?

It’s important to consider the cost of repairing your computer so that you’re provided with economical solutions.

Our process involves speaking with a qualified computer technician before booking an appointment.
This helps the technician to not only determine the best approach to your concern but to give an estimate of time and cost.
After that you can decide if you’d like to proceed with booking a time that’s good for you.

We do our best to pre-emptively go by industry protocols.
We feel that if a machine costs more than 30% of it’s original value then it may be more economical to replace it.
Especially if the computer or laptop needing particularly hardware repairs is over 5 years old.

Unfortunately it’s often not that simple because your data needs to be taken into account too.
Sometimes recovering and reclaiming data can be quite an involved process.
It’s typically worth more than the value of the technology you’re using.
Baby photos, thesis’, and corporate data are very treasured.
So while a machine may be uneconomical to repair, it’s worth taking into account what value you place on your data too.

Are Computer Repair Staff Safe?

According to recent Google policy updates, computer technicians are connected to one of the most concerning occupations in online searches. 
They’ve even banned everyone in the industry advertising online to an extent.
Next to bond loans and locksmiths, computer technicians come in a close 3rd.
This is because there are many online fraudsters and hackers claiming to be Google or Internet service providers and take advantage of the trusting clients.

Nimble Nerds work face to face with clients in Sydney.
So not only do you know that we are local and subject to Australian consumer laws, but you get to know who we are as individuals.

After initial services we can work remotely for efficiency and timely responses though.
Especially if you need us to manage and monitor critical infrastructure or computer security.

It’s always best to check online reviews and even do business name searches to ensure that the companies you’re speaking to are registered in Australia.
Especially if something doesn’t seem right, or you’re hesitant.

There’s a great way to test the legitimacy of someone calling you too.
If they are claiming to be from an organisation, hang up and call that organisation back on their official number.
This way you know you’re actually speaking to the real call center.

Are Computer Repairs Tax Deductible?

If you own a business and use your technology for work, the short answer is yes.

If you are an employee, this would be best answered by your colleagues in that field or by a registered accountant as the answers vary.

Please always check with an accountant to ensure you are effectively claiming on not only your hardware for work usage but your Internet connection, electricity and the labour provided too!

In that sense it’s very much like applicable tax laws for cars.

What Qualifications Are Required To Fix Computers & Laptops?

You may walk into a computer store and find that people do not have Australian industry standards or even any qualifications to fix your computer.
This is not only a trust concern but also presents questions around topics such as:
Are they recommending the best solutions?
Is your data safe?

There’s many nuanced and highly specific aspects of technology that ensure end users have the most ease of use possible, that they are secure and their data is safe too.

These are all important considerations.

The owner of Nimble Nerds has two engineering certifications in both network engineering and Internet engineering as well as about 20 years in the industry.
His grandfather was also in the industry, so before he was old enough to work in the field, he was learning from the age of 6.
That’s before Windows 95 was released.

Our combined experience is closer to a century of experience though.
So we’ve certainly seen and solved a plethora of concerns.

All hired staff are screened for not just tertiary qualifications in either engineering or computer science but as they are working independantly, they must have substantial industry experience too.
So they are not surprised with hurdles they face in the field.
We ensure they have outstanding customer services capacity too.
And we also ensure that they are also able to call in to our support structure to add a second brain to the most challenging scenarios.

Sydney Laptop Repairs Can Be A Little Different Though

This may surprise you but laptop repairs fall under a different category of skillsets.
This is because laptop repair technicians are able to fix circuits and elctronic components.
This is closer to electronic engineering than networking and other technical capacities.
So laptop repairs will typically have a different set of particular skills they can bring to the table.

For this reason, it’s hard for a lot of computer repair companies to support laptop repairs, especially when it’s power issues or internal component replacements.
They’re very condensed machines, so don’t have independant components like desktop computers.

Nimble Nerds has a laptop repair specialist with an extensive amount of experience in just this skill.
So we’re able to cater to this challenge.
This results in very fast, comparibly, laptop repair times of usually just 2 business days to fully dismantle and repair circuit boards.
From pickup to return.

How Long Do Sydney Computer Technicians Take To Repair Or Implement Solutions?

Firstly, our Sydney computer services protocol is to fix issues on the spot, so you’re not without your machine for days.
If we need extra parts we’ll pop out and come straight back with those parts to install and configure.

This question can feel like ‘how long is a piece of string’ to computer technicians.

Essentially, the first step of determining how long an issue takes, is finding the cause.

It’s often straight forward to estimate the cause. 
A very experienced technician will get their assumption right maybe 8 or 9 times out of 10.
Often there can be multiple causes or it requires further looking into though so it’s always best to have a technician look at the machine in question.

After about twenty minutes, most issues and causes would be identified by a technician.
Rarely though, some issues can take a lot longer, especially with services for servers or complex networks.

After determining causation, most issues are resolved in less than one hour.
Complex issues, which are rarer, would typically take two to three hours if it’s an individual computer or laptop.

Computer Services For Companies Throughout Sydney Can Be A Little Different Though

Providing computer services with corporate applications can take a lot longer though, as there a tonne more variables:
Very large amounts of data, especially over Internet or cloud connections can be hindered by Internet speeds for example.
Very complex networks with servers can sometimes result in working closely with a company for days at a time.
This is very uncommon and is typically related to a network wide corporate catastrophe.

We’re ready to tackle these catastrophes at a moments notice though.
Always prepped at the starting line and keen to assist, even if it’s day and night.

Can I Have My Computer Repaired At Home In Sydney?

If our computer technicians are given the choice, we would opt to repair all tech on site at your home or business.
The main reason for this is that we get to see devices where they are situated on a daily basis.

There’s a lot of parts and connections that simply can’t be assessed lugging a machine to a computer shop.
Networking, printer, Internet, wifi, connectivity issues are just a few of the things that are next to impossible to carry.

Providing computer services on-site with clients allows us to see things as they are and it removes a lot of potential guess work, allowing us to provide a more thorough result.

We can sit with you too, which makes everything transparent.
Clients are often surprised and tricks and tips, or getting helpful bits of information to make their day to day easier.

It’s important to cross every t and dot every i when providing computer help.
So working at home or at a businesses premises is highly recommended.
We greatly prefer coming to you at an allocated hour arrival time that suits you.

Call our friendly team today
02 8091 0815

Get in Touch For An Appointment

Head Office Address:

Lvl 17, 9 Castlereagh St, Sydney NSW, 2000

Surrounding Areas We Can Come To You:

While we have an office in the CBD, please don't hesitate to let us know if you'd like us to come to you.
We service the entire Sydney region, not just the nearby suburbs to our office:
Pyrmont
Darlinghurst
Woolloomooloo
Edgecliff
Surry Hills
Barangaroo
Paddington

Call Us At:

02 8091 0815