Why your computer won’t shut down and how to fix it

Computers are reliable but sometimes even they rebel against your commands, such as refusing to shut down.

Your computer may not shut down because of the following 4 reasons:

1- Faulty System files

2- Non-responsive background apps

3- Windows updates

4- Fast reboot

5- Use the Command Prompt

1- Faulty System files

Your windows files are very sensitive, and any change to them, either by your actions or by some harmful software, can create major issues. These defective windows files can cause your windows to malfunction and not shut down.

You can solve this error by using this short guide:

Step 1- Press the Windows + R key.

Step 2- Type cmd and press Ctrl+Shift+enter key to run the program in administrator mode

Step 3- Now, Type sfc /scannow and press enter again.

Now, wait while your computer tries to find and fix any corrupted files.

2- Non-responsive background apps

The most common reason your computer fails to shut down is a faulty background app that refuses to close. You can close such apps using the windows task manager.

Step 1- Open the windows task manager by pressing the Alt+Ctrl+Del buttons together or by opening the run and typing taskmgr.

Step 2- Close the non-responsive app and select the end task option.

3- Windows updates

Sometimes faulty updates may prevent your computer from shutting down, or your computer may be unable to download updates normally, thus stopping it in the normal shutdown process.

Follow these steps to solve this issue:

Step 1- Open the windows run app and type control.exe /name Microsoft.Troubleshooting

Step 2- Click on Additional troubleshooters.

Step 3- Click the windows update option and start the troubleshooting.

4- Fast startup:

You may have turned ON the windows Fast Startup option to save your precious time, but sometimes things don’t work as planned, which may cause your system to malfunction, preventing it from shutting down normally.

To solve this problem and disable fast start-ups, follow this short step-by-step guide:

Step 1: Open the windows control panel and search power options in the top search bar

Step 2: Select change what the power buttons do

Step 3: Select change settings that are currently unavailable

Step 4: Now, simply uncheck the option before the “turn on fast startup” option.

Step 5: Finally, click Save Changes.

5- Use the Command Prompt to shut down:

If for some reason, you can’t shut down using the power button, you can quickly shut down your computer by typing this short command in cmd.

Step 1- Open cmd

Step 2- Type shutdown /s /f /t 0 and press enter


This article described different methods to solve your problem, you may not need all of them but check your updates, windows files and fast startup settings to ensure that the issue doesn’t occur again. For more, contact us today!

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