Call our friendly team today
02 8091 0815

How Can We Help You Today?

Computer Services

Computer Technicians

Computer Support

Tuition & Computer Help

Most Jobs Complete In Just A One Hour Service

15+ MINUTES LATE? 10% OFF!

DECADES OF EXPERIENCE
Problem Comes Back Within A Month? It’s Under Warranty
No Solution? NO Fee!

Call today for estimates of time and cost
02 8091 0815

Mobile Computer Repairs Sydney & Surrounds

We are certainly not far from Pyrmont, Darlinghurst, Woolloomooloo, Edgecliff, Surry Hills, Barangaroo, Paddington and nearby surrounding areas from our Sydney CBD office.

But please don’t hesitate to ask if we can come on site much further from the Sydney CBD. Our computer repairs Sydney experts are roving and ready to help!

4 Drop Off Locations!
Please Book Prior

sydney computer repairs store

Sydney

Level 17
9 Castlereagh St

Directions link

computer support north sydney

North Sydney

Level 12
141 Walker St

Directions Link

wyong computer services and support

Wyong

Building 3
1 Amy Close

Directions Link

parramatta computer support services

Parramatta

Level 15
60 Station St East

Directions Link

We're A Mobile Computer Repair Company With Drop-Offs Available Too

computer repairs often involve fixing software issues too

We believe that it’s best to operate as onsite computer repairs technicians.

This is because a whole lot of technology cannot be moved to a nearby computer repairs service.

Printers, home networks, monitors and other parts and problems just can’t be moved about easily.

Our local team to Sydney is mobile and ready to provide onsite computer repairs from anywhere between Bondi, Sutherland, the Central Coast and Blue Mountains.

But if you would prefer to drop a machine to us, we can certainly cater to those needs; we know that sometimes people would prefer to drop off their machines to a nearby computer repairs team.

For that reason, we now have locations in Sydney, North Sydney, Parramatta and Wyong to accept your devices and contact you quickly with updates, expected costs and timeframes required to resolve your requests.

Call our friendly team today
02 8091 0815

Our computer repairs team are equipped with a broad and comprehensive skillset that allows us to readily tackle home and business clients tech hassles alike.

Our mobile computer repairs team is equipped with a set of tools to work with almost any desktop or laptop and if parts are needed we can usually pop out very quickly to our part providers and return to install the needed parts for your upgrade or repair.

A Nimble Nerds computer repairs technician is able to assist with any desktop hassle put in front of them. We’re certified and proficient in:
mobile computer hardware repairs

Hardware

An efficient technician will be able to notice when issues you’re having stem from hardware problems. Often a Windows issue will occur, for example, looping in startup repair failures where the cause is actually stemming from a hardware fault. Often we can touch on such points at initial contact and before sending a technician on site, simply based on error reports and client feedback. This not only allows us to arrive and work quickly to solve issues but also give far more accurate estimates of the time and costs involved. Especially with desktops, we can work on the spot to change parts so that your down time is minimalised. We’ll always take the most economical approach into account, so that often machines older than 5 years are sometimes not worth repairing but replacing. We’ll always take this into account too.

Software

The range of software issues that can occur are astronomical. Every piece of software is different, with a different developer company and different interface. The advantage of our computer repairs team to assist with software issues is that when studying architecture and engineering, we learn how software functions as opposed to our way around every piece of software that exists. In this manner we can understand how a piece of software interacts with Windows and hardware so that we can work quickly to pinpoint where issues are stemming from and how to best solve them, moving very quickly through any software issues presented to us so that we can get you back up and running. Software configurations are essential to having things working how you want them to and how you’re used to them working. For example, Outlook has some very complex email settings and often clients want their Outlook configured in their own way. Maybe you’re sharing accounts with co-workers or need your hosting to be configured in a way that allows more space. An hurdle in this realm we’re ready to take on to get you the most effective results you need.
mobile computer software repairs
fixing networks for computer repairs

Networking

While networks have become incredibly simplified for general use in the last several decades they can sometimes be a nightmare to have all devices communicating consistently, effectively and in a speedy manner. Whether your network needs setting up, troubleshooting or upgrading we can help. Adding devices isn’t always straight forward as with so many different brands attempting to mesh they just don’t have their compatibilities perfect. There’s also some very particular nuances with printing for example, like ensuring the location of the printer doesn’t programatically roam around the network. Each of our mobile computer repairs Sydney technicians can approach a network in a method of effective problem solving too, so that you get the best results you need for an effective workplace or media rich home.

Computer Repairs Sydney FAQ

It’s important to consider the cost of repairing your computer so that you’re provided with economical solutions.

Our process involves speaking with a qualified Nimble Nerds technician before booking an appointment. This helps the technician to not only determine the best approach to your concern but to give an estimate of time and cost. After that you can decide if you’d like to proceed with booking a time that’s good for you.

We do our best to pre-emptively go by industry protocols. We feel that if a machine costs more than 30% of it’s original value then it may be more economical to replace it. Especially if the computer or laptop needing particularly hardware repairs is over 5 years old.

Unfortunately it’s often not that simple because your data needs to be taken into account too. Sometimes recovering and reclaiming data can be quite an involved process. It’s typically worth more than the value of the technology you’re using. Baby photos, thesis’, and corporate data are very treasured. So while a machine may be uneconomical to repair, it’s worth taking into account what value you place on your data too.

According to recent Google policy updates, technicians are connected to one of the most concerning occupations in online searches. They’ve even banned everyone in the industry utilising paid advertising on their platform.

Next to bond loans and locksmiths, computer technicians come in a close 3rd. This is because there are many online fraudsters and hackers claiming to be Google, Microsoft or Internet service providers and take advantage of the trusting clients.

Nimble Nerds work face to face with clients in Sydney. So not only do you know that we are local and subject to Australian consumer laws, but you get to know who we are as individuals.

After initial services we can work remotely for efficiency and timely responses though. Especially if you need us to manage and monitor critical infrastructure or computer security.

It’s always best to check online reviews and even do business name searches to ensure that the companies you’re speaking to are registered in Australia.Especially if something doesn’t seem right, or you’re hesitant.

There’s a great way to test the legitimacy of someone calling you too. If they are claiming to be from an organisation, hang up and call that organisation back on their official number. This way you know you’re actually speaking to the real call center.

If you own a business and use your technology for work, the short answer is yes.

If you are an employee, this would be best answered by your colleagues in that field or by a registered accountant as the answers vary.

Please always check with an accountant to ensure you are effectively claiming on not only your hardware for work usage but your Internet connection, electricity and the labour provided too!

In that sense it’s very much like applicable tax laws for cars.

You may walk into a computer store and find that people do not have Australian industry standards or even any qualifications to repair your computer. This is not only a trust concern but also presents questions around topics such as: Are they recommending the best solutions? Is your data safe?

There’s many nuanced and highly specific aspects of technology that ensure end users have the most ease of use possible, that they are secure and their data is safe too.

These are all important considerations.

The owner of Nimble Nerds has two engineering certifications in both network engineering and Internet engineering as well as about 20 years in the industry. His grandfather was also in the industry, so before he was old enough to work in the field, he was learning from the age of 6. That’s before Windows 95 was released.

Our combined experience is closer to a century of experience though. So we’ve certainly seen and repaired a plethora of concerns.

All hired staff are screened for not just tertiary qualifications in either engineering or computer science but as they are working independantly, they must have substantial industry experience too. So they are not surprised with hurdles they face in the field. We ensure they have outstanding customer services capacity too. And we also ensure that they are also able to call in to our support structure to add a second brain to the most challenging scenarios by escalating to tier 2 computer repair experts who can remote in and supervise if necessary.

Firstly, our Sydney computer repairs protocol is to solve issues on the spot, so you’re not without your machine for days.
If we need extra parts we’ll pop out and come straight back with those parts to install and configure.

Ultimately, this question can feel like ‘how long is a piece of string’ to computer repair experts, until it’s diagnosed, that is.

So the first step of determining how long an issue takes is finding the cause.

It’s often straight forward to estimate the cause. A very experienced technician will get their assumption right maybe 8 or 9 times out of 10. Often there can be multiple causes or it requires further looking into though so it’s always best to have a friendly Nimble Nerds computer repair team member look at the machine in question.

After about twenty minutes, most issues and causes would be identified by a technician. Rarely though, some issues can take a lot longer, especially with services for servers or complex networks.

After determining causation, most issues are resolved in less than one hour. Complex issues, which are rarer, would typically take two to three hours if it’s an individual computer or laptop.

Providing Sydney computer repairs with corporate applications can take a lot longer though, as there a tonne more variables: Very large amounts of data, especially over Internet or cloud connections can be hindered by Internet speeds for example. Very complex networks with servers can sometimes result in working closely with a company for days at a time. This is very uncommon and is typically related to a network wide corporate catastrophe.

We’re ready to tackle these catastrophes at a moments notice though. Always prepped at the starting line and keen to assist, even if it’s day and night.

We have mobile computer repairs technicians ready to go 7 days a week! If our computer technicians are given the choice, we would opt to repair all tech on site at your home or business. The main reason for this is that we get to see devices where they are situated on a daily basis. There’s a lot of parts and connections that simply can’t be assessed lugging a machine to a computer shop. Networking, printer, Internet, wifi, connectivity issues are just a few of the things that are next to impossible to carry. Providing computer repair on-site with clients allows us to see things as they are and it removes a lot of potential guess work, allowing us to provide a more thorough result. We can sit with you too, which makes everything transparent. Clients are often surprised and tricks and tips, or getting helpful bits of information to make their day to day easier. It’s important to cross every t and dot every i when providing computer help. So working at home or at a businesses premises is highly recommended. We greatly prefer coming to you at an allocated hour arrival time that suits you.

Computer Repairs Sydney News

Many people in casual conversations ask ‘Are you a hardware or software guy?’. 

It’s actually quite an odd question for such a common one. They’re so enmeshed. I can’t imagine how you could be a master in one without knowing the other interconnected devices intimately also.

Software and hardware act in full communication with each other at all times, as well as networking most of the time these days too.

So as an answer we do like to say that we’re ready and willing to provide not even just computer support but all kinds of technology support in general.

We’ve studied and are certified experts in technology architecture. So it’s our job to help clients interface with all kinds of technology in a myriad of ways.

Essentially if you need technology support, please do ask us and if we can’t solve things on the spot, which is super rare, we’re ready to refer you on to even more specialised services. Much like a general practitioner would in other industries.

computer support backup strategies

Backup Planning

An essential part of computer support is ensuring that our clients have a trusted backup.

With cloud services coming away from it’s infancy, this may appear as a more technical aspiration than it previously was; copying your files to an external drive.

The problem that we often notice is that a manual backup hasn’t been done in some time, so the backup isn’t up to date.

With cloud architecture, backups are now automated so that they’re never out of date; you’re essentially sychronising your data with the cloud much like the majority of emails work these days.

So this means that behind a secure layer, your data is accessible from any of your devices and logins, just in case disaster strikes.

We can assist with this type of computer support to ensure that you’re not jeapordising your important files or photos when something goes wrong.

Digital Security Services

A lot of clients still believe an anti-virus isn’t essential.

Please trust me, they are.

Not only can sufficient security scan all applications when they start running for threats, they can work tremendously superior to any human attempting to manually keep their computer safe through their actions alone.

With the myriad of entry points for attacks these days even governments and major technology companies are vulnerable to sophisticated attacks on their networks.

The best home and small business approach is to ensure that you have anti-malware, firewall and anti-phishing computer support techniques at your disposal from an experienced team.

Our computer support Sydney team is poised to take on attacks after they’ve happened, but the majority of work in this field is prevention.

Check out Have I Been Pwned to see if your email address has already been breached!

security computer support
peripheral computer support

Peripheral Services

Frequently computer services are within the realm of peripherals.

Printers not responding, getting the right monitor or video processing capabilities for your needs are all aspects of assisting our clients.

Our computer services Sydney team is ready to solve and implement device functionality to any interconnected devices with your computers or network to ensure that you get the results you need to make your work processes as easy and efficient as possible.

Friendly Computer Services Sydney FAQ

We like to be considered the general practitioners of the tech world.

If we can’t resolve an enquiry for you, we don’t charge and we also refer your request to a specialist.

Sometimes data recovery computer services or electronic component repairs require a specialist.

Essentially anything tech, we’d love to help with so please consider the list anything and everything if it has a power button and plugs into a power outlet.

Computer services are typically required by small businesses and home clients.

Small business owners particularly need an outsourced helpdesk or computer services support team as they don’t have the volume of work where they can hire to add a technician to their team.

We can be called on and work in our small team to be the bolt on helpdesk support that your home or business needs to turn to when the technical aptitudes extend beyond their team or family members.

Computer services prices vary greatly depending on the scenario.

This is why we charge by time.

A minimum hour fee is included in our on site services and then parts are an additional fee.

Computer services typically take less than an hour of technician labour to diagnose issues and implement solutions. Sometimes requests, especially with networks or a number of devices can take a much larger amount of time.

We always strive to be transparent and clear with expectations of time and cost before you even book in a technician to a time that you desire.

Computer services for seniors are definitely something we cater to.

Whether it be visiting an elderly person in a nursing home or simply adding remote support services to quickly respond to seemingly simple requests, we can aid in time and efficient minded services to assist anyone with technology struggles.

When studying engineering, computer services technicians are required to study ergonomics.

This involves modifying technology interfaces and functionality to cater to users.

There are always accessibility options in Windows to enhance the interaction and use for those with vision impairments.

There are also different devices that we can provide and support that allow those with disabilities to function with the most ease as possible.

We are moving further and further into a technological world relying on the Internet.

Cloud computer services are processing and computing aspects that are provisioned over the Internet.

For example, if you can’t afford a gaming computer, but have a good Internet connection, you’ll find that you can sign up for a monthly cloud computer service that streams a gaming computers output to your local machine.

With a good Internet connection, this is an amazing new venture in the computing world that makes rendering graphics far far cheaper than owning the required hardware yourself.

This can cut upfront expenses of gaming on a computer by thousands of dollars.

Another great example of cloud computer services is the use of cloud backups. 

Backing up data to the cloud requires cloud computer services, where a server is functioning at a remote location.

Essentially, cloud computer services are tech functions that are occurring through the a reliable Internet connection with round the clock synchronising with your local device.

If you’re a small business owner or home client, you’ll likely need a computer technician that you need to outsource rather than employ.

This is where we shine.

Our computer technician Sydney team is mobile and remote support ready so we can either visit you at your home or business or be ready to help even quicker and cheaper with our remote computer technician Sydney services.

computer support backup strategies

Backup Planning

An essential part of computer support is ensuring that our clients have a trusted backup.

With cloud services coming away from it’s infancy, this may appear as a more technical aspiration than it previously was; copying your files to an external drive.

The problem that we often notice is that a manual backup hasn’t been done in some time, so the backup isn’t up to date.

With cloud architecture, backups are now automated so that they’re never out of date; you’re essentially sychronising your data with the cloud much like the majority of emails work these days.

So this means that behind a secure layer, your data is accessible from any of your devices and logins, just in case disaster strikes.

We can assist with this type of computer support to ensure that you’re not jeapordising your important files or photos when something goes wrong.

Digital Security Services

A lot of clients still believe an anti-virus isn’t essential.

Please trust me, they are.

Not only can sufficient security scan all applications when they start running for threats, they can work tremendously superior to any human attempting to manually keep their computer safe through their actions alone.

With the myriad of entry points for attacks these days even governments and major technology companies are vulnerable to sophisticated attacks on their networks.

The best home and small business approach is to ensure that you have anti-malware, firewall and anti-phishing computer support techniques at your disposal from an experienced team.

Our computer support Sydney team is poised to take on attacks after they’ve happened, but the majority of work in this field is prevention.

Check out Have I Been Pwned to see if your email address has already been breached!

security computer support
peripheral computer support

Peripheral Support

Frequent computer support is within the realm of peripherals.

Printers not responding, getting the right monitor or video processing capabilities for your needs are all aspects of supporting our clients.

Our computer support Sydney team is ready to solve and implement solutions to any interconnected devices with your computers or network to ensure that you get the results you need to make your work processes as easy and efficient as possible.

Computer Technicians Sydney FAQ

In short the answer to this question is yes.

However it’s completely immoral.

We take care to not look at customers data at every opportunity, so only look where we need to on a computer.

That’s mainly the system files and settings, not data, unless it requires recovering for example.

If you wanted to be super secure with your data you could either remove it from your machine onto a backup or supervise a computer technician working in your location at all times.

We don’t mind if someone is looking over our shoulder, and you are most welcome to ask any question you can think of.

This is a frequent and interesting question!

Short answer is no, but a more specific answer is that computer technicians would be outstanding at Boolean Algebra.

This is because Boole invented the functioning of electronic circuits as we know it.

As a result, software and hardware functions around this type of algebraic architecture.

A computer technician would think in terms of troubleshooting and problem solving to the extent where the functioning of their thought patterns represents Boolean algebra very accurately.

This one man Boole, pretty much gave birth to the entire tech world, globally, with this invention of algebra.

The most important thing after safety from electricity mains, which is usually not an issue at all, is to ensure that data is safe.

Backups and security are crucial to functioning machines and when in place drastically reduce the threats possible to users data, privacy and finances.

If a computer service technician works on your computer hardware they should also be grounded.

Being grounded stops static and thus damage to components, so should have rubber soled shoes on and an anti-static wrist band can never hurt.

Computer technicians often study diplomas or degrees at either TAFE or universities.
An effective computer technician will have depth of understanding at a tertiary level of engineering.
There are three different types of engineering important to being able to assist clients in homes and businesses.
These three different types of engineering are in hardware software and networking.
To have a tertiary level of understanding ensures that safety privacy and professionalism is adhered to.
It also allows a computer technician to resolve issues they’ve never seen before as they understand how computers networks and software function at a base level.

In major cities there are computer technicians near me. 

Local computer technicians nearby are often found in computer stores, or are mobile computer technicians.

In short the answer to this question is absolutely.

A business computer technician like all of our computer technicians at Nimble Nerds, will be able to assist with not just your computer or laptop but also with your phone, network and other peripherals.

We also have specialists that can provide email and web hosting as well as e-commerce support.

Yes.

We have computer support technicians available seven days a week from 9 a.m. to 8 p.m.

Then if you’re busy during the day only have time on a weekend then we can still help.

Computer Support Sydney FAQ

We feel that this term can truly be interchangeable with computer repair technician.

It’s just that a lot of assistance our technicians supply isn’t of a repair nature but of an implementation, training or configuration nature.

So while not all computer support services fall under the computer repair terminology to be precise, it would be the same support staff that provide both services.

It’s moreso assisting utilisation of the breadth that technology can go in helping day to day functions of businesses and home users.

It can really become quite complex in terms of not just repairing and getting machines to work but also catering to those factors we all know about in a very technical manner; complex corporate networks, security analysis and threat prevention and interconnectedness with peripherals like additional monitors or network printers.

We provide computer support in Sydney.

Most computer support in Sydney would require our technicians to come on site and perform services in an office or residential area.

For this we are available between the central coast, to South Sydney, to the Blue Mountains and Bondi.

Essentially the entire Sydney region and all the way up to Newcastle we can provide computer support.

Computer support would be most importantly in need of consideration when running a business.

It’s really not fun for anyone to have to be on the break-fix end of a technology problem going wrong, especially when it’s from cyber crime.

Preventing things like fraud, identity theft, bank account breaches and data theft are all aspects of our computer support personels certified capabilities.

We can implement and support the processes involved in business and homes where necessary to ensure things go smoothly to prevent headaches and down time in the tech world.

We have some outstanding services for elderly users.

And by elderly we just mean those that haven’t been able to adopt computer at a young age, in the most friendly way possible.

Our managed services solutions allow us to first meet clients in a computer support manner, and then after we’ve developed repore and trust, we can provide remote services as part of that computer support.

This is a sort of computer support that allows us to assist elderly, or really anyone with quick and cheaper support remotely as we don’t need to be on site for all requests.

We can monitor machines for errors and security threats as well as simply remote in and provide computer support over the phone for little things like Chrome configurations or Microsoft Office insight.

With our roaming computer support Sydney team, we should be able to come to you no matter where you are throughout Sydney in a timely manner.

We reach as far as the central coast in terms of on site computer services so if you’re looking for computer support near you and you reside in Sydney or the Central Coast, please do give us a call.

Tuition & Computer Help Sydney FAQ

Lorem Ipsum Content

Laptop Repairs Sydney FAQ

Yes! Laptops can certainly be repaired.

Many parts of a laptop can be repaired however a more important question is our laptop repairs economical?

Laptops that are older than 3 years are rarely economical to repair unless they are gaming laptops.

Also touch screens are rarely economical to fix.

If your machine doesn’t meet this criteria then it is often best to consider having a laptop repair technician remove your hard drive so that they can recover your data and move it onto a new machine.

It may surprise you that many computer technician stores & services don’t provide laptop repairs.

This is because quite often it’s hard to test and ensure that laptop repairs are done in a way that results in improved longevity.

Laptop repairs also require quite a different skill set to a standard technicians experience.

This is because laptop repairs often require electronic component repair skills as opposed to hardware and software skills.

We can cater to most laptop repair requests but definitely need to ensure that they are economical before going ahead.

The short answer is that it’s not always worth getting a laptop repaired.

This is because some components take up so much of the laptops build, but you would be better off replacing the entire machine.

A good rule of thumb is if the machine is older than 3 years or if the machine has a touchscreen then it is likely that it is not worth the cost of repairs.

It’s always best when giving your hardware to a technician for laptop repairs to ensure that they are a legitimate business.

There is a lot of fraud in the ICT sector so it’s always best to meet technicians face to face because then you can be sure that they are subject to Australian consumer law.

This means that if you ever had any issues you can get in touch with the Department of Fair Trading if you really needed to and follow through with any unsafe activity such as fraud or theft.

It’s quite common to have battery problems in laptops.

Sometimes this can be caused by driver issues in windows but most often the cause needs to be resolved by replacing the battery.

Most laptops these days have internal batteries so do require an experienced laptop technician to provide the labour but dismantling the machine and installing the new battery.

Battery replacements generally cost including labour about $200.

Laptop screens when they are not touch screens are not substantially difficult to repair but it’s always best to call on a laptop technician when you need to do hardware changes in a machine to ensure you don’t damage it further.

Laptop screen repairs generally cost between $250 and $350.

The biggest determinant of cost is the quality of the screen.

If you’re wanting to replace a laptop touchscreen then unfortunately we’ve determined that it’s uneconomical to proceed with.

Repairing laptop keyboard is quite a simple process.

First we need to dismantle the laptop to determine the serial numbers on the specific component.

Then it takes less than an hour to install.

As a result this service usually costs less than $200, including the part and labour.

 

Issues with laptop motherboards are generally indicated through power issues.

When laptops don’t turn on or turn off suddenly they are generally experiencing a problem that needs to be resolved by repairing the motherboard.

This can be one of the most difficult problems to fix and it’s rare to find laptop technicians that can successfully result this issue.

Issues such as this are assessed and quoted on but generally cost close to $500 to repair.

So laptop repairs such as this unfortunately quite often  are uneconomical to proceed with and generally are only beneficial for laptops that are less than 3 years old.

We do quite often find that when we provide a quote for repairs like this customers prefer not to go ahead with it but do want our laptop technicians to remove the hard drives so that the data can be recovered.

If you need to repair a laptop hard disk it generally means that you need to change the hard disk that’s internal to the machine.

A great upgrade currently is to remove a faulty hard drive and install a solid state drive.

Most often the data from a damaged hard drive can then be recovered and transferred to the new drive.

If this laptop hard disk repair process fails then the issue can be escalated to our data recovery specialists and that allows us to quote on a more advanced data recovery method.

If you need to repair a laptop charger then there are two things that can be at fault.

One of these is the external wall adaptor and the other is the internal DC jack.

If the external wall adaptor is faulty then it’s best to replace it.

If the internal DC Jack is faulty then we need to dismantle the laptop and provide a quote.

Windows often gets thrown into an automatic repair loop when the hard drive is failed.

We see this is the cause of this problem 95% of the time.

To resolve this issue requires replacement of the drive and unfortunately can also mean that your data it is jeopardised.

If you manage to get into Windows then you should do a backup immediately but you can also cause further damage if you keep trying to turn on the machine when it’s not starting up properly. 

This is because it will further exacerbate hard drive fault and may result in the data being harder to recover once it gets into a laptop technicians hands.

Get in Touch For An Appointment

Head Office Address:

Lvl 17, 9 Castlereagh St, Sydney NSW, 2000

Surrounding Areas We Can Come To You:

While we have an office in the CBD, please don't hesitate to let us know if you'd like us to come to you.
We service the entire Sydney CBD region for on site appointments:

Pyrmont Darlinghurst Woolloomooloo Edgecliff Surry Hills Barangaroo Paddington

Call Us At:

02 8091 0815